FAQs

How does shipping work? We ship with major shipping companies such as DHL and UPS worldwide, and once you pay, you are quickly sent a tracking code and shipping information for your order. Shipping to the US takes around 5-7 days.

Shipping to the UK takes 2-3 days and Australia from 7-10 days.

Do you sell custom-made wigs and toppers for retail customers or only for wig shops and salons? We do not custom make wigs and toppers for retail customers but retail customers are able to buy the raw hair bundles. 

For business customers, we can prepare wigs (takes around 8-10 weeks) and toppers (6 weeks) after you choose the Slavic hair with us. We will refer you to Yigal Karen, who makes the wigs and you will handle the work and payments directly with him.

Do you sell ready-made wigs, toppers, and extensions? Yes, but our stock is limited and we are currently phasing out selling ready-made products to focus on our specialty, sourcing quality European hair bundles. 

We currently have 3 keratin platinum extensions colored platinum at a top Austrian factory, a kg or two of double drawn wefts, and a couple wigs and 15 toppers.

Where is your Slavic hair from? We source wholesale hair bundles from Russia, Ukraine, Bulgaria, Moldova, and Poland. 

How do I choose and purchase hair? The first step is to contact us, preferably on WhatsApp, and tell us your requirements regarding length, texture, and quantity.

Then we will send you pics and videos of the hair you will receive, including length and weight measurements.

Once you approve the order, we will send you an invoice to pay online by credit card, PayPal, bank transfer, or other methods.