FAQs

 

How does shipping work? We ship with major shipping companies such as DHL and UPS worldwide. Once you pay, you are quickly sent a tracking code and shipping information for your order. Shipping to the US takes around 5-7 days.

Shipping to the UK takes 2-3 days and Australia from 7-10 days.

Do you sell custom-made wigs and toppers to retail customers or only to wig shops and salons? We only make wigs and toppers in bulk for shops that order at least 1- 2 kg of hair bundles. 

For business customers, we can prepare wigs (which takes 8-10 weeks) and toppers (which takes 6 weeks).

Do you sell ready-made wigs, toppers, and extensions? Yes, but our stock is limited and we are currently focused on selling high-end ready-made wigs. 

Where is your Slavic hair from? We source wholesale hair bundles from Russia, Ukraine, Bulgaria, Moldova, and Poland. 

How do I choose and purchase hair? The first step is to contact us, preferably on WhatsApp, and tell us your length, texture, and quantity requirements.

Then we will send you pics and videos of the hair you will receive, including length and weight measurements.

Once you approve the order, we will send you an invoice to pay online by credit card, PayPal, bank transfer, or other methods.